Tribe Consulting BPO

Tribe Consulting BPO PCI Certified Contact Center 24/7 Tribe Consulting Leading the BPO Industry for over 6 years!
With over 2000+ Employees working in the U.S, Dubai, Pakistan and the Philippines.
Tribe Consulting Call Center PCI Certified Contact Center 24/7 Tribe Consulting Leading the BPO Industry for over 6 years!
With over 2000+ Employees working in the U.S, Dubai, Pakistan and the Philippines.
Tribe Consulting - Islamabad Office PASHA Certified Tribe Tech We are devoted to delivering end-to-end software development services. We specialize in Ruby on Rails, PHP, .NET, Magento, Perl, Java, MySQL, and numerous other open source and legacy software platforms.

Partnered With


Partnered With


Improve Your Experience


We have the
best experts to
elevate your business
to the next level

World is a
Tribe &
We Are Your
Consultants



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Why Choose Us


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Worldwide Clients

We have extensive experience in executing telesales, tele-customer support, telemarketing, and offshore projects.

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24/7 Support

We provide in-depth, 24/7/365 customer & support services. We offer multilingual services along with 24/7 toll-free access.

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Awesome Team

We offer our clients courteous, professional, and knowledgeable agents. Everything is customized to our client’s liking and standards.

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Tribe Tech

We are devoted to delivering end-to-end software development services. We specialize in open source and legacy software platforms.

Tribe Consulting

Your Trusted Business Partner

What sets us apart from the rest is our promise to provide an unparalleled customer experience – every time. A long term client relationship is what we strive to achieve here at Tribe Consulting. Our staff works round the clock to care for your customers better to help you keep them longer!

Our Services


We offer Complete Business Solutions & Consultation with Non-Stop Customer Support Services over phone and web with Guaranteed 24/7 up-time!

inbound and outbound

 INBOUND & OUTBOUND


We understand that in today’s highly competitive and consumer-centric market, customer acquisition and market penetration is the top priority for any leading enterprise and retaining those customers runs a close second. It is our mission at Tribe Consulting (Pvt) Limited to design, customize and manage customer acquisition and sales solutions that are closely aligned to your marketing strategy, in turn maximizing your revenue and ensuring maximum operational efficiency. Whether you are looking for B2B appointment setting, or sales lead generation, we can craft solutions that will meet your needs. We realize the value of key metrics like customer satisfaction, first call resolution, cost per hour and upsell/cross sell opportunities and the impact they can have on the overall success of your business.
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live chat support

 LIVE CHAT SUPPORT


With Tribe’s 24-7 live chat support solution you can convert your online web traffic into loyal customers. In today’s highly digitalized market-space it is becoming increasingly important for businesses, small or large, to have a highly effective online customer service and sales strategy.

With our years of experience, being in constant contact with customers, we have realized that customers want help, but they don’t like navigating phone trees, waiting on the line, and then explaining an issue over the phone. In most cases, by the time they reach a representative on the phone, the customer is already frustrated. Saving them time makes you money!
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software development

 SOFTWARE DEVELOPMENT


We work with motivated product strategists who have incomparable experience in designing. We transform most complicated business problems into sophisticated, scalable solutions.

Our software development team is multitalented and have phenomenal skills to code astounding software and construct incredible custom software solutions. With our wide-ranging and tailor-made software development processes, we can meet your project requirements even if it is a custom software solution or if it requires us to re-engineer the existing software solution. With us, sky is the limit!
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infrastructure services

 INFRASTRUCTURE SERVICES


Our Infrastructure department designs develop and manage IT infrastructure for our client worldwide through efficient implementation for hardware, software and networking products from globally recognized manufacturers.

Tribe Consulting Pvt Ltd has a robust partnership with global leaders for supply and support of hardware from computer and telecommunication equipment. These products employ modern-day technologies with the most delicate mechanisms under rigorous quality control for supreme performance. We have an endless range of choices available in each product range to fulfill the requirements appropriately and inexpensively.
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offshore recruitment

 OFFSHORE RECRUITMENT


If you are in an industry where margins are tight and response time needs to be fast, then Tribe offers you cost effective offshore recruitment solutions. Our offshore recruitment team helps you in developing an efficient and scalable recruiting process, keeping your nature of business in consideration. We also design utilized metrics to measure the success factor of the recruitment processes.
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office virtual assistant

 OFFICE VIRTUAL ASSISTANTS


Virtual Office Assistants can perform many routine administrative duties that occupy your time and keep you from generating additional revenue. Technology and globalization have combined to allow these services to all entrepreneurs allowing significant value addition. An offshore personal virtual assistant is a utility player who can assist with your specific needs ranging anywhere from traditional office support services, to highly specialized areas, including web design, web edits, blog installations, posting, and maintenance, accounting and bookkeeping, appointment setting, eBook preparation, and making travel arrangements.
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virtual assistant classification

 VIRTUAL ASSISTANT CLASSIFICATION


Outsourced Virtual Receptionists can answer phone calls and provide secretarial services.

Traditional administrative assistants are managed and directed by their employers. They are paid salaries and employment taxes deducted by the employer. Work is directed, managed and supervised by the employer.

A virtual assistant outsourcing company is independently contracted by the business in need. The VA works from a call center, and communicates with his employer over the phone and via email.
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mobile app development

 MOBILE APP DEVELOPMENT


Our Mobile App development services provides a seamless user experiences when comes to taking Target Audience into consideration. Be it be a Startup of early age, or a full-fledged running business. Mobile Apps help broaden the Global Consumer Reach using Holistic Mobile Technology. We help you build cross-platform Mobile Apps for both iOS and Android with customized UI/UX on demand using excessive research on Target Market behavioural response to interfaces and creating simplified user experience.

2000

Specialists

15000

Call Reports/Month

15000

Calls Per Day

98

% of Campaign Success

2000

Specialists

15000

Call Reports/Month

15000

Calls Per Day

98

% of Campaign Success

Tara Dahilig - Client Success Coordinator

Tribe Consulting has received accolades and acknowledgments from multiple clients throughout the years we take pride in improving our services based on our client’s feedback that allows us to exceed their expectations

Testimonials Testimonials We have a long-standing partnership with Tribe Consulting and appreciate their commitment as well as professionalism. Our needs are constantly changing but the people at Tribe Consulting are always willing to work with us and be flexible. View Video apostrophe apostrophe Testimonials Testimonials Tribe has been one of our top performing call center partners. They demonstrate a high level of professionalism and prospect management abilities. View Video apostrophe apostrophe

Our Leaders


Modood Ahmed
CHIEF EXECUTIVE OFFICER

Modood Ahmed

Tahir Rasheed
MANAGING DIRECTOR

Tahir Rasheed

Abdul Muquite
CHIEF INFORMATION OFFICER

Abdul Muquite

Mr Mateen Mughal
SENIOR MANAGER OPERATIONS

Mateen Mughal

Syed Nasir Mujtaba
VP OF SOFTWARE DIVISION

Syed Nasir Mujtaba

Jaffrey Morin
DIRECTOR BUSINESS DEVELOPMENT

Jaffrey Morin

Ryan Colbert
DIRECTOR OF OUTBOUND SERVICES

Ryan Colbert

Jonathan Parker - Manager
MANAGER INBOUND OPERATIONS

Jonathan Parker

CHIEF EXECUTIVE OFFICER

Modood Ahmed

Modood Ahmed has over 18 years of experience in the Business Process Outsourcing/Management industry. He is the classic example of someone who started from the grass root level and worked his way to the top, currently running one of the most progressive BPO’s in Pakistan. His is a success story, to derive inspiration from, for anyone trying to find their feet in this industry.
He has previously held various leadership roles, working for few of the biggest names in the business outsourcing industry including The Resource Group (TRG), IBEX Global and o-Desk. His entrepreneurial expertise includes business process engineering, capacity building, operational management and strategic business development. In his role as the CEO of Tribe Consulting (Pvt) Limited, Modood is responsible for providing strategic direction to the company by prioritizing business imperatives and managing global operations.
Modood completed his Bachelors of Science in Information Technology from COMSATS in 2006.

MANAGING DIRECTOR

Tahir Rasheed

With almost a decade of diverse industry experience under his belt, Tahir brought with him a wealth of knowledge and a unique skill set that proved to be vital in getting Tribe Consulting off the ground. As one of the founding members, over the years, Tahir has taken up multiple roles within the organization.
In his current capacity as the Managing Director (MD) he is primarily responsible for SWOT analysis for new campaigns outsourced to Tribe Consulting and devising the Project Launch Process (PLP).
With a strong business acumen spanning across multiple industry verticals, he is also responsible for identification of new market opportunities, prospecting of potential partners, negotiating business terms and completing the contract process and required due diligence. Prior to joining Tribe Consulting, Mr. Rasheed’s career included working as quality assurance supervisor at Neuron Technologies and as an HR Manager at Incall International LLC and o-Desk.
Tahir received his Bachelor’s degree in Economics from Punjab University in 2008.

CHIEF INFORMATION OFFICER

Abdul Muquite

With over 8 years of experience in the field of BPO, Abdul Muquite is an experienced and result driven analyst with a proven track record of providing technological guidance, supervising information system and communications network.
Currently, he is responsible for planning, establishing and handling the network infrastructure for local and wide area connectivity. He is also involved in vendor contract negotiations for all new equipment and software purchases for Tribe Consulting (Pvt) Limited, Mr. Muquite is managing day to day operations of the IT department which includes directing the IT staff to support administrative computing, networking and other information technology related functions.

SENIOR MANAGER OPERATIONS

Mateen Mughal

Having completed his B.S Hons degree in Software Engineering, Mateen has extensive and broad professional experience in BPO, Telecom and Customer Services sector.
Before joining Tribe Consulting as Senior Manager Operations, he served PTCL as Senior Manager Customer Care and HoD of Contact Center North Zone. Besides PTCL, he has worked in well reputed BPOs & Telcos as Manager Training & QA, Manager Business Development & Intelligence, Software Analyst, etc.
His professional training certifications include PMP, CCNA, MCSE, TRI*M, Customer Excellence Management, SAP, 7Habbits, Uplift Services, ISO, HRM & Procurement, etc.
With more than 16 years of dependable Customer Care, Business Development, Software Licensing, and client management experience, Tribe Consulting and its clients seek enormous benefit from his professional services.

VP OF SOFTWARE DIVISION

Syed Nasir Mujtaba

With 20+ years of software development and service fulfillment & delivery experience in the international outsourcing markets; Mr. Nasir Mujtaba is the Vice President of Software Division Tribe Consulting. Before joining Tribe Consulting, he worked with the well renowned & esteemed organizations at business-critical positions including Principal Software Engineer at CresSoft (Lahore), Project Manager at NetSol (Lahore) and Country Manager & CEO at TEO, Islamabad. He has traveled all across the world for academic & work-related purposes and is an active member of a large network of alumni and professionals in the industry.

DIRECTOR BUSINESS DEVELOPMENT

Jaffrey Morin

Since 1995, Jeff Morin has owned and operated six different businesses. As an entrepreneur, Jeff learned early on to do what you do best and outsource the rest; by doing so, you can grow your business faster and do so more efficiently.

In 1997 Jeff discovered Business Process Outsourcing (BPO), specifically HR Outsourcing. He could not believe how much time and money he was able to save by utilizing these services. Furthermore, the peace of mind that he was able to receive knowing that HR professionals were handling all of his State and Federal Compliance issues, Risk management, HR Legal, Benefits, and Payroll were an added benefit.

Several years later, Jeff started utilizing international call centers for sales and customer service. He began referring numerous business owners in his community to try these services; Jeff realized that small and mid-sized companies (15 employees to 5,000 employees) could use these services but most did not know they existed. He has been in the BPO business ever since.

DIRECTOR OF OUTBOUND SERVICES

Ryan Colbert

Ryan Colbert is the Director of Outbound Services at Tribe Consulting. Ryan has been in the industry since before adulthood and has strived to learn from some of the top personnel in the industry and always focus on being productive and creative in every endeavor. Networking is the key to any successful businessman as Ryan always enjoys meeting new people in the industry and learning about new productive trends in the field. Even after success, he prides himself on his professionalism and training abilities and will never hesitate to perform any position or duty in the center, as perception and respect for ability go a long way in measured success in a leadership role.

MANAGER INBOUND OPERATIONS

Jonathan Parker

Jonathan joined Tribe Family back in January 2014 as Customer Support Executive and since then he never looked back. He kept working with a mindset to “achieve” and got his first promotion as Team Lead in May 2014. In the past 2 years, he got back to back promotions as Lead Supervisor and then Assistant Manager operations.

Jonathan proved himself that he is one of the most competent resources. He always delivered and exceeded company’s expectations. Hence, today he is working as the Manager Operations.

Modood Ahmed
CHIEF EXECUTIVE OFFICER

Modood Ahmed

Tahir Rasheed
MANAGING DIRECTOR

Tahir Rasheed

Abdul Muquite
CHIEF INFORMATION OFFICER

Abdul Muquite

Mr Mateen Mughal
SENIOR MANAGER OPERATIONS

Mateen Mughal

Syed Nasir Mujtaba
VP OF SOFTWARE DIVISION

Syed Nasir Mujtaba

Jaffrey Morin
DIRECTOR BUSINESS DEVELOPMENT

Jaffrey Morin

Ryan Colbert
DIRECTOR OF OUTBOUND SERVICES

Ryan Colbert

CHIEF EXECUTIVE OFFICER

Modood Ahmed

Modood Ahmed has over 18 years of experience in the Business Process Outsourcing/Management industry. He is the classic example of someone who started from the grass root level and worked his way to the top, currently running one of the most progressive BPO’s in Pakistan. His is a success story, to derive inspiration from, for anyone trying to find their feet in this industry.
He has previously held various leadership roles, working for few of the biggest names in the business outsourcing industry including The Resource Group (TRG), IBEX Global and o-Desk. His entrepreneurial expertise includes business process engineering, capacity building, operational management and strategic business development. In his role as the CEO of Tribe Consulting (Pvt) Limited, Modood is responsible for providing strategic direction to the company by prioritizing business imperatives and managing global operations.
Modood completed his Bachelors of Science in Information Technology from COMSATS in 2006.

MANAGING DIRECTOR

Tahir Rasheed

With almost a decade of diverse industry experience under his belt, Tahir brought with him a wealth of knowledge and a unique skill set that proved to be vital in getting Tribe Consulting off the ground. As one of the founding members, over the years, Tahir has taken up multiple roles within the organization.
In his current capacity as the Managing Director (MD) he is primarily responsible for SWOT analysis for new campaigns outsourced to Tribe Consulting and devising the Project Launch Process (PLP).
With a strong business acumen spanning across multiple industry verticals, he is also responsible for identification of new market opportunities, prospecting of potential partners, negotiating business terms and completing the contract process and required due diligence. Prior to joining Tribe Consulting, Mr. Rasheed’s career included working as quality assurance supervisor at Neuron Technologies and as an HR Manager at Incall International LLC and o-Desk.
Tahir received his Bachelor’s degree in Economics from Punjab University in 2008.

CHIEF INFORMATION OFFICER

Abdul Muquite

With over 8 years of experience in the field of BPO, Abdul Muquite is an experienced and result driven analyst with a proven track record of providing technological guidance, supervising information system and communications network.
Currently, he is responsible for planning, establishing and handling the network infrastructure for local and wide area connectivity. He is also involved in vendor contract negotiations for all new equipment and software purchases for Tribe Consulting (Pvt) Limited, Mr. Muquite is managing day to day operations of the IT department which includes directing the IT staff to support administrative computing, networking and other information technology related functions.

SENIOR MANAGER OPERATIONS

Mateen Mughal

Having completed his B.S Hons degree in Software Engineering, Mateen has extensive and broad professional experience in BPO, Telecom and Customer Services sector.
Before joining Tribe Consulting as Senior Manager Operations, he served PTCL as Senior Manager Customer Care and HoD of Contact Center North Zone. Besides PTCL, he has worked in well reputed BPOs & Telcos as Manager Training & QA, Manager Business Development & Intelligence, Software Analyst, etc.
His professional training certifications include PMP, CCNA, MCSE, TRI*M, Customer Excellence Management, SAP, 7Habbits, Uplift Services, ISO, HRM & Procurement, etc.
With more than 16 years of dependable Customer Care, Business Development, Software Licensing, and client management experience, Tribe Consulting and its clients seek enormous benefit from his professional services.

VP OF SOFTWARE DIVISION

Syed Nasir Mujtaba

With 20+ years of software development and service fulfillment & delivery experience in the international outsourcing markets; Mr. Nasir Mujtaba is the Vice President of Software Division Tribe Consulting. Before joining Tribe Consulting, he worked with the well renowned & esteemed organizations at business-critical positions including Principal Software Engineer at CresSoft (Lahore), Project Manager at NetSol (Lahore) and Country Manager & CEO at TEO, Islamabad. He has traveled all across the world for academic & work-related purposes and is an active member of a large network of alumni and professionals in the industry.

DIRECTOR BUSINESS DEVELOPMENT

Jaffrey Morin

Since 1995, Jeff Morin has owned and operated six different businesses. As an entrepreneur, Jeff learned early on to do what you do best and outsource the rest; by doing so, you can grow your business faster and do so more efficiently.

In 1997 Jeff discovered Business Process Outsourcing (BPO), specifically HR Outsourcing. He could not believe how much time and money he was able to save by utilizing these services. Furthermore, the peace of mind that he was able to receive knowing that HR professionals were handling all of his State and Federal Compliance issues, Risk management, HR Legal, Benefits, and Payroll were an added benefit.

Several years later, Jeff started utilizing international call centers for sales and customer service. He began referring numerous business owners in his community to try these services; Jeff realized that small and mid-sized companies (15 employees to 5,000 employees) could use these services but most did not know they existed. He has been in the BPO business ever since.

DIRECTOR OF OUTBOUND SERVICES

Ryan Colbert

Ryan Colbert is the Director of Outbound Services at Tribe Consulting. Ryan has been in the industry since before adulthood and has strived to learn from some of the top personnel in the industry and always focus on being productive and creative in every endeavor. Networking is the key to any successful businessman as Ryan always enjoys meeting new people in the industry and learning about new productive trends in the field. Even after success, he prides himself on his professionalism and training abilities and will never hesitate to perform any position or duty in the center, as perception and respect for ability go a long way in measured success in a leadership role.

Contact Us


Have any questions or feedback for us? We'd love to hear from you!

    Get in Touch


    Our Office:
    Floor 10 & 11, Bahria Town Tower
    Tariq Road
    Shahrah-e-Quaideen
    Karachi, Pakistan.

    +92-21-111-087-423
    +92-21-111-087-423

    For Business:
    For Info & General Inquiry
    For Recruitment Information