Traditional administrative assistants are managed and directed by their employers. They are paid salaries and employment taxes deducted by the employer. Work is directed, managed, and supervised by the employer.

A virtual assistant outsourcing company is independently contracted by the business in need. The VA works from a call center, and communicates with his employer over the phone and via email.

Virtual assistants help small businesses expand their business instead of dealing with administrative duties. Outsourcing virtual assistants can be cost-effective because you only pay the outsourcing company and are not liable for employment taxes.